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Front End Team Lead

2 months ago

Colorado Springs, Colorado, United States Natural Grocers Full time
Job Summary

We are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our front-end team, you will be responsible for providing exceptional customer service, managing cash handling operations, and supporting overall store performance.

Key Responsibilities
  • Customer Service: Provide World-Class customer service and a positive shopping experience to every customer, every time.
  • Cash Handling: Manage cash handling operations, including cashing, counting, and reconciling cash drawers.
  • Team Leadership: Train and develop cashiers, provide guidance and support, and ensure a positive and productive work environment.
  • Inventory Management: Monitor and maintain inventory levels, including receiving and stocking merchandise.
  • Store Operations: Assist with store opening and closing procedures, including setting up and breaking down the front-end area.
  • Communication: Communicate effectively with customers, cashiers, and other store staff to ensure seamless operations.
  • Problem-Solving: Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Experience: 1 year of retail experience, preferably in a grocery or retail environment, with a focus on customer service and cash handling.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication and problem-solving skills.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement and career growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.