IT Systems Administrator Position

4 weeks ago


Cedar Hill, Texas, United States PepWear Full time
IT Systems Administrator Role

PepWear, LLC is seeking a skilled IT Systems Administrator to support our growing team. This full-time position is based at our headquarters in Texas and offers opportunities for career advancement as our company expands.

Key Responsibilities:
  • Provide day-to-day support for Windows 10 & 11, MS Office, multiple browsers, Wi-Fi and LAN TCP/IP connections, Remote Access, VPN, file shares, desktop and notebook computers, and printers.
  • Manage company POS iPads, including imaging, updating, setup, and troubleshooting issues.
  • Use imaging tools to build and deploy computers and laptops; perform hardware upgrades and replacements.
  • Contribute to the department's technical knowledgebase and procedures.
  • Provide setup support for mobile devices (Wi-Fi, email & general use).
  • Assist in Active Directory administration functions, including user accounts and password updates.
  • Handle multiple interruptions, multi-task effectively, and meet deadlines.
  • Troubleshoot and interpret problems, providing efficient solutions.
  • Perform other duties as assigned.

Requirements:
  • 2+ years of experience in IT Support.
  • Strong knowledge of desktop and laptop hardware, Windows 10, 11 & Server 2019, 2022 operating systems, Microsoft Office 365, client printers and network copiers, Apple iPad and other mobile devices.
  • Broad knowledge of IT equipment and technical support operations, policies, and procedures.
  • Working knowledge of hardware, software, applications, networks, and other systems.
  • Excellent troubleshooting abilities and familiarity with tools used in IT equipment maintenance and repair.
  • Ability to read, write, and speak English clearly.
  • Intermediate math skills, including fractions, percentages, ratios/proportions, and measurements.
  • Demonstrated ability to work independently with minimal supervision.
  • Excellent organizational skills with the ability to plan, organize, and execute multiple tasks by assessing and prioritizing work projects.
  • Ability to make sound decisions and handle stressful situations professionally.
  • Ability to understand and follow verbal and written instructions and respond appropriately to requests and inquiries.

Why Work with Us:
  • Opportunities for advancement into IT management or specialized roles as our company grows.
  • Collaborative work environment with a strong focus on continuous learning and professional growth.
  • Commitment to diversity, equity, and inclusion: PepWear is an equal opportunity employer.

Additional Requirements:
  • Must be able to pass a background check and MVR and have a valid driver's license.


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