IT Systems Administrator Position
4 weeks ago
PepWear, LLC is seeking a skilled IT Systems Administrator to support our growing team. This full-time position is based at our headquarters in Texas and offers opportunities for career advancement as our company expands.
Key Responsibilities:
- Provide day-to-day support for Windows 10 & 11, MS Office, multiple browsers, Wi-Fi and LAN TCP/IP connections, Remote Access, VPN, file shares, desktop and notebook computers, and printers.
- Manage company POS iPads, including imaging, updating, setup, and troubleshooting issues.
- Use imaging tools to build and deploy computers and laptops; perform hardware upgrades and replacements.
- Contribute to the department's technical knowledgebase and procedures.
- Provide setup support for mobile devices (Wi-Fi, email & general use).
- Assist in Active Directory administration functions, including user accounts and password updates.
- Handle multiple interruptions, multi-task effectively, and meet deadlines.
- Troubleshoot and interpret problems, providing efficient solutions.
- Perform other duties as assigned.
Requirements:
- 2+ years of experience in IT Support.
- Strong knowledge of desktop and laptop hardware, Windows 10, 11 & Server 2019, 2022 operating systems, Microsoft Office 365, client printers and network copiers, Apple iPad and other mobile devices.
- Broad knowledge of IT equipment and technical support operations, policies, and procedures.
- Working knowledge of hardware, software, applications, networks, and other systems.
- Excellent troubleshooting abilities and familiarity with tools used in IT equipment maintenance and repair.
- Ability to read, write, and speak English clearly.
- Intermediate math skills, including fractions, percentages, ratios/proportions, and measurements.
- Demonstrated ability to work independently with minimal supervision.
- Excellent organizational skills with the ability to plan, organize, and execute multiple tasks by assessing and prioritizing work projects.
- Ability to make sound decisions and handle stressful situations professionally.
- Ability to understand and follow verbal and written instructions and respond appropriately to requests and inquiries.
Why Work with Us:
- Opportunities for advancement into IT management or specialized roles as our company grows.
- Collaborative work environment with a strong focus on continuous learning and professional growth.
- Commitment to diversity, equity, and inclusion: PepWear is an equal opportunity employer.
Additional Requirements:
- Must be able to pass a background check and MVR and have a valid driver's license.
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