Customer Service Representative
3 days ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Express Employment Professionals.
Job Summary:
We are looking for a customer-focused individual who can provide exceptional service to our clients while working in a fast-paced environment.
Responsibilities:
- Handle customer inquiries and complaints in a professional and courteous manner
- Provide product and service information to customers
- Troubleshoot and resolve product issues and concerns
- Document and update customer records
- Develop and maintain a knowledge base of our products and services
Requirements:
- 3+ years of experience in customer service
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent computer skills
- Ability to type 40+ WPM
- Bilingual preferred but not required
- Must live within 25 minutes of Marietta, GA
- Must provide a minimum of 2 recent previous employers for verification
What We Offer:
We offer a competitive hourly rate and a dynamic work environment.
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