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Customer Service Ambassador

2 months ago

Naugatuck, Connecticut, United States U-Haul Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at U-Haul. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and safety.
  • Answer questions and educate customers about U-Haul products and services, promoting our brand and values.
  • Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.

Requirements:

  • Valid driver's license and ability to maintain a good driving record.
  • High School Diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands:

This role requires some physical exertion, including hooking up trailers, lifting/carrying propane tanks, moving supplies, climbing into and reaching into U-Haul trucks, and long periods of standing and walking.

U-Haul is an Equal Opportunity Employer:

We are committed to diversity and inclusion, and we welcome applications from all qualified candidates. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law.