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Business Systems Analyst

2 months ago

Layton, Utah, United States R2C Incorporated Full time

R2C, Inc. is a dynamic and expanding Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to supporting the needs of America's military personnel through high-quality product offerings. We pride ourselves on our exceptional benefits package and our recognition as one of the best workplaces in the industry. If you thrive in a challenging environment and enjoy collaborating with a diverse team, we encourage you to consider this opportunity.

Key Responsibilities:

  • Engages with business stakeholders to gain a comprehensive understanding of the requirements for information systems and technology support.
  • Assesses the impact of project modifications on business operations and system functionality.
  • Offers strategic recommendations for system enhancements and evolution.
  • Addresses inquiries and provides expert guidance to clients regarding current and prospective system inputs, processes, and outputs.
  • Facilitates discussions on project timelines and deliverables, ensuring clients are informed of expected outcomes.
  • Develops and articulates detailed specifications for system implementation.
  • Creates reports, schedules, and visual aids to effectively communicate project expectations and progress to management, clients, stakeholders, and other relevant parties.
  • Ensures thorough documentation and coordinates or conducts testing of system updates.
  • Works closely with the Project Manager to confirm that client requirements are fulfilled.
  • Investigates and analyzes system issues to determine their nature and impact.
  • Meets data sampling, project analysis, testing verification, and other user requests utilizing existing client databases.
  • Acts as a liaison with Information Technology and external vendors to support relevant systems.
  • Maintains an up-to-date understanding of industry standards, trends, and best practices through professional networks.
Essential Skills and Qualifications:
  • Outstanding verbal and written communication abilities.
  • Highly proficient in Microsoft Office Suite or similar software applications.
  • Exceptional organizational skills with a keen attention to detail.
  • Strong leadership capabilities with the ability to motivate and coordinate teams.
  • Adaptability to changing circumstances.
  • Excellent customer service orientation.
  • Quick learner with a creative approach to problem-solving.
  • Negotiation skills to resolve conflicts amicably.
  • Team-oriented mindset.
Educational Background and Experience:
  • Bachelor's degree in Information Technology, Business Administration, or a related discipline is required.
  • A minimum of five to seven years of relevant experience is necessary.
Physical Demands:
  • Extended periods of sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds occasionally.
What We Offer:
  • Competitive compensation and benefits package.
  • Attractive retirement plan.
  • Paid holidays and time off.
  • Collaborative team environment.
R2C is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.