Retail Sales Team Lead

5 days ago


Chicago, Illinois, United States Squishable Full time

Role Overview: As a Retail Sales Lead at Squishable, you will be responsible for leading our sales team to achieve exceptional customer experiences. This role requires a dynamic and engaging leader who can empower, inspire, motivate, teach & develop team members.

Salary: The estimated salary for this role is between $16,500 and $17,000 per year, depending on location and experience.

Job Responsibilities:

  • Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
  • Enforce sales strategies, initiatives, and growth across all categories
  • Productivity Management: hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in store products
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
  • Able to provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager

Requirements:

  • Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
  • Passion for people
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
  • Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards.
  • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
  • Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment.
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
  • Ability to transport stock as may be required; lifting cartons up to 25 lb.


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