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Clinical Care Coordinator
2 months ago
Position Title: Nurse Navigator
Location: Wilmington, DE
Work Schedule: Monday - Friday
POSITION SUMMARY
In this pivotal role, the Nurse Navigator operates under the guidance of the Chief Medical Officer, overseeing the Care Coordinator Program. This position demands a proactive approach and a commitment to maintaining exemplary standards of professional behavior and performance.
KEY RESPONSIBILITIES
- Facilitate timely access to suitable healthcare services.
- Enhance the use of preventive healthcare measures.
- Minimize emergency department visits and hospital readmissions.
- Improve patient understanding through culturally sensitive education.
- Develop and uphold a care plan in collaboration with patients and their primary care providers.
- Foster continuity of care by managing relationships with specialty providers and coordinating transitions in care.
- Empower patients in self-management and shared decision-making processes.
- Conduct medication reconciliation for accuracy and safety.
- Link patients to essential community resources to promote health and satisfaction.
- Perform additional duties as required.
PERFORMANCE METRICS
- Oversee the collaboration between primary care and specialty providers, ensuring effective communication and integration of care plans.
- Identify and manage high-risk patients, ensuring they are appropriately flagged in the patient registry.
- Provide constructive feedback to enhance the Care Coordination Program and manage patient interactions effectively.
QUALIFICATIONS
- Current licensure and credentials as a Registered Nurse.
- A minimum of 3-5 years of experience in clinical or community health environments.
CONFIDENTIALITY NOTICE
This position involves access to patient records, necessitating a commitment to professionalism and confidentiality at all times.
Company Overview
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