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Pharmacy Assistant

2 months ago

Richmond, Virginia, United States CVS Health Full time
About the Role

CVS Health is seeking a highly skilled and compassionate Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in delivering exceptional patient care and ensuring the accuracy and efficiency of our pharmacy operations.

Key Responsibilities
  • Patient Engagement: Engage with customers to understand their health needs and provide personalized support to promote better health outcomes.
  • Customer Service: Focus on delivering exceptional customer service, prioritizing customer needs, and ensuring complete satisfaction.
  • Regulatory Compliance: Understand and adhere to applicable federal and state laws, regulations, and professional standards to ensure patient safety and protect patient privacy.
  • Workflow Management: Effectively manage workflow procedures, including production, shipping, and inventory management, to ensure timely and accurate processing of patient medication orders.
  • Problem-Solving: Proactively identify and resolve potential problems to ensure customers have their medications when needed, collaborating with pharmacy teams, medical staff, and insurance companies as needed.
  • Knowledge Development: Actively seek opportunities to expand clinical, technical, and insurance knowledge to develop expertise and provide accurate assistance to customers.
  • Team Collaboration: Contribute to high-performing teams by looking for opportunities to contribute to individual and broader team goals, remaining flexible for schedule and business needs.
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state. Learn more by visiting your state's Board of Pharmacy website or asking the hiring manager.
Preferred Qualifications
  • Previous experience in a pharmacy, retail, medical, or customer service setting
  • Previous experience as a Pharmacy Technician
Education

High School diploma or equivalent (preferred)