Customer Service Ambassador

21 hours ago


Tomball, Texas, United States LAZ Parking Texas, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at LAZ Parking Texas, LLC. As a Prescreen Ambassador, you will play a critical role in assisting individuals in the navigation of illness monitoring technology at the point of entry to our facility.

Key Responsibilities
  • Greet and assist employees and patrons on the use of LAZ Prescreen technology, including downloading and registration processes.
  • Monitor the use of LAZ Prescreen technology and communicate with clients on employee clearance status.
  • Ensure all individuals are approved to enter the facility by verifying their clearance status prior to entry.
  • Explain and enforce predetermined protocol for individuals exhibiting signs of illness or fever.
  • Provide company-issued personal protective equipment (PPE) to visitors and employees entering the facility without masks.
  • Perform general maintenance of the facility, including sanitization and sterilization of equipment.
Requirements
  • Working knowledge and experience with technology.
  • Comfortable working in a high-volume environment efficiently.
  • Pleasant personality with good interpersonal and communication skills.
  • Knowledgeable of the use of all types of PPE.
  • Customer service oriented.
  • General computer literacy.
Physical Demands
  • Ability to lift, push, and pull at least 10 pounds.
  • Ability to stand for longer periods of time.

LAZ Parking is an equal opportunity employer and participates in E-Verify.



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