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Service Yard Associate

2 months ago

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Job Summary

Grange Co-op is seeking a highly motivated and detail-oriented Service Yard Associate to join our team. As a Service Yard Associate, you will play a critical role in ensuring the overall cleanliness and appearance of the service yard, while providing friendly and accurate service to our customers.

Key Responsibilities
  • Customer Service: Demonstrate friendliness towards customers and co-workers, and provide excellent customer service to ensure a positive experience for our customers.
  • Order Filling: Fill customer orders as identified on the loading slips, and retrieve purchased merchandise from the warehouse or service yard and load into customers' vehicles.
  • Inventory Control: Control inventory and order merchandise as needed to maintain adequate stock, and perform daily inspections of all vehicles and forklifts on location.
  • Cleanliness and Organization: Clean, sweep, hose, and shovel debris from loading dock, warehouse and service yard as necessary to maintain a clean environment, and maintain loading slips after the customers' products have been loaded.
  • Teamwork: Listen and respond to questions and requests from co-workers inside the retail store, and work effectively in both individual and team environments.
Requirements
  • Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos, and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions, and deal with problems involving a few concrete variables in standardized situations.
Preferred Qualifications
  • Strong Communication and Interpersonal Skills: Excellent customer service skills, accuracy and attention to details, and ability to become forklift certified.
  • Language Skills: Bilingual candidates are encouraged to apply.