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Site Specialist

2 months ago


Lexington, Kentucky, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled and detail-oriented Site Specialist to join our team at Thermo Fisher Scientific. As a Site Specialist, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our laboratory services.

Key Responsibilities
  • Use inventory/order management electronic systems to perform on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
  • Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation.
  • Analyze and maintain various reports to ensure contractual requirements are met.
  • Work within computer systems to access and follow standard operating procedures.
  • Proactively connect with the supervisor any potential problems and efficiently address concerns within established resolution timeframes.
  • Engage in process improvement activities and may perform other responsibilities as assigned by management.
Requirements
  • High school graduate or equivalent required.
  • Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
  • 2 years of related experience within a laboratory setting is helpful.
  • Experience working in customer service is also a plus.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.