Service Experience Specialist

6 days ago


Meridian, Idaho, United States Idaho Heating & Air and Idaho Geothermal Full time

We are seeking a motivated and detail-oriented Service Experience Specialist to join our team at Idaho Heating & Air and Idaho Geothermal. In this role, you will have the opportunity to provide exceptional customer service and support to our clients.

Key Responsibilities
  1. Schedule service calls and maintenance appointments to meet client needs
  2. Manage inventory and issue purchase orders as needed
  3. Work closely with technicians to resolve issues and improve customer satisfaction
  4. Provide exceptional customer service through phone, email, and in-person interactions
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 1 year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of Microsoft Office and other software applications
Why Work with Us?

At Idaho Heating & Air and Idaho Geothermal, we offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid vacation time off, and IRA match of 3% by company after probationary period.

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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