Guest Experience Specialist

6 days ago


Durham, North Carolina, United States Concord Hospitality Full time

Concord Hospitality is seeking a skilled Guest Experience Specialist to join our front desk team. As a key member of our team, you will be responsible for creating a positive and memorable experience for our guests, from check-in to departure.

You will assist guests efficiently, courteously, and professionally at all times, while maintaining a high level of service and hospitality. Responsibilities will include promptly dealing with guest concerns or issues, posting guest charges, collecting payments, and handling guest mail and messages with respect to privacy and professionalism.

We offer a competitive salary range of $14-$16 per hour, along with benefits such as medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, and more. Join us today and become part of a dynamic team that values its associates and strives to exceed guest expectations.



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