Front of House Representative

3 weeks ago


Charlotte, North Carolina, United States Famous Toastery Full time
About the Role

Famous Toastery is seeking a charismatic Front of House Representative to lead our guest services team. This is an excellent opportunity to work in a fast-paced, dynamic environment where no two days are the same.

Key Responsibilities:

  • Develop and maintain positive relationships with guests, ensuring they feel valued and supported throughout their dining experience.
  • Effectively manage waitlists, providing accurate estimates and updates to guests.
  • Work collaboratively with servers and kitchen staff to ensure seamless service delivery.
  • Contribute to maintaining a clean, safe, and welcoming environment for all guests.
  • Utilize technology, including the point-of-sale system, to process orders, handle payments, and maintain accurate records.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Prior experience in customer-facing roles, preferably in hospitality.

Famous Toastery offers a comprehensive benefits package, including health insurance, dental, vision, short-term disability insurance, EAP services, 401(k), and paid time off for full-time team members. The estimated salary for this role is $50,000 - $65,000 per year, depending on location and experience.



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