Mercedes-Benz Sprinter Service Manager

3 weeks ago


Littleton, Colorado, United States Mercedes - Benz Of Littleton Full time
Job Title: Mercedes-Benz Sprinter Service Manager

We are seeking a highly skilled and experienced Service Manager to join our team at Mercedes-Benz Of Littleton. As a Service Manager, you will be responsible for leading our service team and ensuring that our customers receive exceptional service and support.

Responsibilities:
  • Lead and manage the service team to ensure efficient and effective service delivery
  • Develop and implement service strategies to improve customer satisfaction and loyalty
  • Collaborate with the service advisor to ensure accurate and timely communication with customers
  • Monitor and control service costs to ensure profitability
  • Develop and maintain relationships with customers and vendors to ensure a positive and professional image of the dealership
Requirements:
  • 3+ years of experience in a service management role
  • Proven track record of improving customer satisfaction and loyalty
  • Strong leadership and communication skills
  • Ability to analyze and interpret data to make informed decisions
  • ASE certification in diesel technology


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