Sales and Customer Service Representative

3 weeks ago


Mill Creek, United States Massage Envy Franchising, LLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service to clients, ensuring their needs are met and exceeded
  • Promote our massage and skin care services to clients, highlighting the benefits and value proposition
  • Upsell and cross-sell services and products to clients, driving revenue growth
  • Manage client relationships, building trust and loyalty through effective communication and follow-up
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements
  • High school diploma or equivalent required
  • Previous sales or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic math skills and ability to handle cash transactions
What We Offer
  • Competitive base pay and commission structure
  • Opportunities for career growth and professional development
  • Flexible scheduling and work-life balance
  • Discounts on massage and skin care services
  • A fun and dynamic work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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