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Customer Service Representative

2 months ago

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Job Description:

**Key Responsibilities:**

* Assist with order entry for new contracts and interact with centralized escrow services and other teams of the company.
* Support the escrow assistant with ordering payoffs, verifying payoffs through CertifID, ordering HOA information, ordering surveys, and other tasks as needed.
* Handle other duties as required by management.

**Receptionist-Front Desk Responsibilities:**

* Answer phones and greet customers.
* Collect IDs for closings and maintain a clean closing room.
* Stock customer drinks, snacks, and the coffee bar.
* Handle income and outgoing mail, scanning, and overnight packages as needed.
* Provide exceptional customer service skills in relating to the public and real estate customers.

**Requirements:**

* Possess computer skills and exceptional customer service skills.
* Ability to multitask and handle multiple responsibilities.
* Strong communication and organizational skills.

**About Della Infotech:**

Della Infotech is a company that values exceptional customer service and teamwork. We are looking for a skilled and detail-oriented individual to join our team.