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Culinary Concessions Supervisor

2 months ago

Dayton, Ohio, United States Compass Group Careers Full time
Job Overview

Position: Concessions Manager

Salary: Competitive

Compensation: Additional benefits available

Pay Grade: 11

At Compass Group, we believe that diverse perspectives enhance our success. We are dedicated to fostering an inclusive environment where everyone can thrive and be their true selves.

About Compass Group
As a leader in the hospitality sector, Compass Group is renowned for its innovative approach to food service in sports and entertainment venues. Our extensive portfolio encompasses award-winning dining establishments, renowned cultural institutions, and major sporting events, making us a key player in the industry.

Position Summary

As a Concessions Manager, you will play a pivotal role in guiding and inspiring our team to deliver exceptional service and high-quality food to our patrons. The ideal candidate will possess strong leadership skills and a commitment to operational excellence.

Key Responsibilities
  • Oversee the setup and readiness of all service stations for events.
  • Assist in the recruitment and training of team members in accordance with our standards.
  • Manage event operations, addressing any issues that arise.
  • Collaborate with colleagues to enhance operational efficiency.
  • Engage in loss prevention strategies proactively.
  • Support both the concessions and premium service departments as required.
  • Conduct regular maintenance checks and updates on point of sale systems.
  • Ensure timely communication and execution of promotional activities.
  • Manage cash handling processes and oversee inventory management.
  • Work closely with culinary and purchasing teams to maintain accurate product margins.
  • Implement production sheets to optimize efficiency and minimize waste.
  • Provide ongoing coaching and support to team members.
  • Complete monthly reports on beverage waste.
  • Maintain equipment and ensure compliance with safety standards.
  • Conduct pre-event meetings to align team objectives.
  • Support the development of future leaders through mentorship programs.
  • Ensure compliance with all relevant regulations regarding alcohol service.
  • Address and resolve guest complaints effectively.
  • Manage team schedules in accordance with operational needs.
  • Ensure accurate payroll processing and gratuity entries.
  • Complete necessary documentation for subcontractor communications.
  • Perform regular inspections of the venue during events.
  • Assist other departments as needed to meet business demands.
  • Other duties as assigned.
Qualifications
  • Minimum of 2 years of experience in food and beverage operations.
  • Bachelor's degree in hospitality management is preferred.
  • Strong computer skills and proficiency in relevant software.
  • Passion for food service and hospitality.
  • Excellent interpersonal and communication skills.

Join Our Team
Compass Group is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates.

Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, life insurance, retirement plans, and more.

Compass Group maintains a drug-free workplace.