Customer Service Representative Part Time
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.
Key Responsibilities- Provide superior customer service to members, prospective members, and guests, ensuring a welcoming and comfortable environment.
- Answer phones in a friendly manner and assist callers with various questions and concerns.
- Check in members, provide tours of the club, and sign up new members, while logging amenities and communicating updates and billing issues.
- Respond to member questions and concerns in a timely and professional manner.
- Perform regular cleaning of the facility, bathrooms, equipment, front desk area, and amenities.
- Must be 18 years of age or older.
- Punctuality and reliability are essential.
- Customer service experience is preferred.
- Continual standing and walking during shifts.
- Continual talking to members and potential members in person and on the phone.
- Ability to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. We value diversity, inclusivity, and creating an environment where everyone can feel they belong. We encourage professional growth and development, and we're proud to be part of a brand that makes a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
We are an Equal Opportunity Employer.
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