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Parts Sales Representative

2 months ago

Anna, Illinois, United States SYDENSTRICKER NOBBE PARTNERS Full time

**Job Summary**

At Sydenstricker Nobbe Partners, we are seeking a highly motivated and customer-focused Parts Sales Representative to join our team. As a key member of our retail department, you will be responsible for providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

**Key Responsibilities:**

  • Provide excellent customer service to service department, counter, and phone customers
  • Recommend sales of additional related or needed parts or accessories
  • Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
  • Locate and obtain merchandise for customers, whether in-stock, out-of-stock, or non-stocked merchandise
  • Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
  • Assist with preparing and maintaining professional showroom image and merchandise displays
  • Assist in keeping parts department clean and orderly
  • Routinely lift items weighing up to 50 lbs

**Requirements:**

  • High School diploma or equivalent experience
  • Experience connecting with customers, maintain professional image, establish rapport
  • Demonstrated basic understanding of the selling processes
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence
  • Experience using standard desktop load applications such as Microsoft Office and internet applications