Medical Director

3 weeks ago

South Bend, Indiana, United States Concentra Career Choice Full time
Job Overview

Concentra Career Choice is seeking a highly skilled Medical Director to lead our Physician Center team. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients.

The Center Medical Director ensures consistency of clinical care delivery, clinician onboarding, and supports market clinical and financial strategies. This role requires a strong clinical background, leadership skills, and the ability to work collaboratively with our team.

Key Responsibilities:

  • Provide direct patient care, mentor, and lead by example, demonstrating clinical excellence and an exceptional patient experience.
  • Collaborate with the Director of Medical Operations to identify opportunities to improve clinical quality, workflows, safety, and patient satisfaction metrics.
  • Mentor and train future clinical leaders, newly hired clinicians, and tenured staff, fostering an environment of collaboration, professionalism, and continuous improvement.
  • Understand center financial drivers and outcomes, working with the Director of Medical Operations to achieve annual business and strategic plans.
  • Maintain and leverage relationships with employers, payers, referral sources, networks, and local communities to drive market growth.

Requirements:

  • Board Certified/Board Eligible highly preferred.
  • Current unrestricted medical license in the state of jurisdiction.
  • Occupational Medicine experience preferred, but we are willing to train otherwise qualified candidates.
  • DOT/FMCSA certificate (active or willing to get during credentialing).
  • Unrestricted DEA license for the state of jurisdiction.
  • Medical degree (MD) or Doctor of Osteopathy (DO) degree from an accredited institution.

Preferred Qualifications:

  • Two years' directly applicable experience, including relevant clinical and supervisory experience.
  • Two years' experience in managed care and physician management.
  • Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.

Skills and Competencies:

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and the ability to deal with people in a manner that shows tact and professionalism.
  • The ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
  • Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures.
  • Excellent communication skills, including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers.
  • Demonstrate a high level of skill with interpersonal relationships and communications.
  • Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching, and other aspects of performance management.
  • Proven ability to effectively supervise other professionals.
  • Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.
  • Ability to supervise, evaluate, coach, and develop staff.
  • Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
  • Ability to 'put patients first' and enjoys treating patients.
  • Superior patient/customer service and 'bedside manner' skills.
  • Must be a team player in a multidisciplinary environment.
  • Displays a professional, approachable, and selfless demeanor at all times, both to external and internal clients.
  • Ability to display a high degree of inspiration for team members to retain focus on providing the highest levels of customer satisfaction.
  • Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.

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