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Automotive Store Manager
2 months ago
We are seeking a highly skilled and experienced Automotive Store Manager to join our team at Tire Choice Auto Service Centers. As an Assistant Store Manager, you will play a key role in managing the operations of our automotive retail service and repair store, ensuring that we meet or exceed service standards and achieve our performance and profitability goals.
Key Responsibilities- Scheduling and Operations
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs.
Sales and Customer ServiceHelp achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Guest RelationsAttend to all guest needs in areas of sales, service, complaints, and adjustments.
Team LeadershipBuild guest relationships to maximize customer satisfaction, loyalty, and retention.
Inventory ManagementAssist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Store MaintenanceEnsure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Technician SupportAssist technicians in conveying repair and service needs to guests.
Store OrganizationAssist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
Compliance and SafetyUnderstand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
Requirements- Education
High school or GED equivalent.
Experience2+ years of automotive and sales experience.
SkillsValid Driver License, Ability to work with hands overhead, stand for long periods and lift 50 lbs, Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.
Preferred QualificationsAutomotive State Inspector License, ASE Automotive Certifications, Proven Automotive or Automotive Quick Lube sales experience, Leadership experience.
