IT Specialist

3 days ago


Rapid City, South Dakota, United States Quanta Services Full time
About This Role

In this dynamic role as an IT Specialist, you will be responsible for delivering exceptional customer service to end-users while utilizing troubleshooting techniques for various computer and software-related issues. Occasionally, travel may be required to set up new remote offices as needed. Additionally, you will assist in maintaining and repairing 2-way radios.

As a Technical Operations Professional, your primary responsibilities will include communicating issues and solutions to the Senior IT Manager and providing timely assistance to all employees. You will also be tasked with deploying, maintaining, and troubleshooting vSphere HA Clusters, SAN/NAS equipment, Windows Servers, Print Servers, multi-scope DHCP and DNS servers, SQL Servers, and multiple instances. Furthermore, you will research, design, and deploy applications for various business needs and growth.

This Network Systems Administrator position requires strong knowledge of VLSM, Inter-VLAN Routing, and Network Segmentation practices. Your duties will include actively maintaining, developing, and troubleshooting multiple company websites, monitoring and maintaining nightly backups using Veeam, and deploying backups in the event of system failure. Additionally, you will maintain and troubleshoot various server applications, provide end-user support for PC and mobile devices, perform mobile device upgrades or laptop upgrades, image new or refreshed workstations using SCCM, and assist with new employee creation processes and onboarding.

Your estimated salary for this role is between $79,000 - $104,000 depending on your experience. Our comprehensive benefits package includes 401(k) with company match, paid holidays and PTO, parental leave, medical, dental, vision, additional voluntary benefits available, and employee discounts.



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