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Senior Software Technical Analyst
2 months ago
Serves as a Senior Software Technical Analyst, performing advanced application architecture, design, and technical analysis work for cloud-based applications supporting the Infectious Disease Prevention division within Public Health Applications.
Key Responsibilities:- Oversees the planning, gathering, and analysis of user requirements, design documents, and operational procedures.
- Performs complex technical troubleshooting, architectural analysis, and end-to-end testing of applications.
- Provides technical assistance to other System Analysts, Programmers, and QA Testers.
- Coordinates security scans and facilitates Agile/scrum meetings.
- Leverages Jira to gather, document, and prioritize project requirements and to effectively manage sprints, issues, backlog, and reporting.
- Provides technical support of cloud-based applications, planning, and leading collaboration with IT, software vendors, and Business SMEs.
- Ensures team members have necessary resources to accomplish assignments, notifies manager of workload problems, and performs troubleshooting and resolution of operational and tracking of incidents.
- Oversees the maintenance of existing applications, monitors the resolution of problems related to software development and/or maintenance of the ecosystem, and ensures the preparation of system-level documentation for use by staff and system users.
- Coordinates projects and maintenance activities with other IT Units as needed, interfaces effectively with IT and customers to provide automated solutions to problems, and consults with IT and customers on software/hardware purchases.
- Knowledge of the limitations and capabilities of software applications and the techniques used in the design of automated systems.
- Knowledge of Project Management and Software Development Life Cycle methodologies and best practices.
- Knowledge of Project control and cost estimating techniques.
- Knowledge of Jira and agile project tracking tools.
- Skill in data analysis, interpretation, and communication of findings.
- Proficient in MS Office Suite and Visio.
- Proficient in MS SQL Server database and.NET.
- Proficient in effective team facilitation.
- Proficient in effective listening.
- Proficient in effective verbal and written communication.
- Proficient in effective presentations.
- Ability to plan, assign, and monitor the work of others.
- Ability to coordinate and solve complex problems; work in a team environment; and handle multiple projects.
- Ability to analyze, design, document, code, test, implement, and monitor automated processes on computers.
- Ability to plan, assign, and supervise the work of others; and plan and direct a disease electronic surveillance project.
- Ability to write technical documents and design technical architecture.
- Ability to plan and lead collaboration with IT and Business SMEs.
- Ability to use problem-solving and analytical skills to identify opportunities to automate current manual correction of data.
- Ability to express ideas clearly and concisely, both written and verbally, and to address audiences effectively.
- Ability to analyze systems and procedures and to explain abstract concepts in concrete terms.
