Pizza Delivery Associate

4 weeks ago


Simpsonville, South Carolina, United States Domino's Franchise Full time
Job Description

At Domino's Franchise, we're looking for friendly and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, handling phone orders, and assisting customers in-store.

Key Responsibilities:
  • Provide top-notch customer service to ensure customer satisfaction
  • Answer phone calls and take orders in a timely and efficient manner
  • Assist customers in-store, including helping with orders and answering questions
  • Be willing to learn and adapt to new skills, including pizza making
  • Work effectively in a fast-paced environment
General Job Duties:
  • Operate all equipment safely and efficiently
  • Stock ingredients and supplies in a timely manner
  • Receive and process phone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility daily
Training and Development:

We provide comprehensive training and development opportunities to ensure our team members have the skills and knowledge needed to succeed in their roles.

Work Conditions:

As a Customer Service Representative, you will be exposed to a variety of work conditions, including:

  • Varying and sometimes adverse weather conditions
  • In-store temperatures ranging from 36 degrees to 90 degrees and above
  • Sudden changes in temperature
  • Exposure to food odors and cornmeal dust
  • Cramped quarters, including walk-in coolers
  • Hot surfaces and tools
  • Sharp edges and moving mechanical parts
Sensory Requirements:
  • Talking and hearing on the phone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
Temperaments:

We're looking for team members who can:

  • Direct activities and perform repetitive tasks
  • Work alone and with others
  • Work under stress and meet strict quality control standards
  • Deal with people and analyze and compile data
  • Make judgments and decisions
Physical Requirements:

As a Customer Service Representative, you will be required to:

  • Stand for most tasks
  • Walk for short distances for short durations
  • Sit for paperwork and other tasks
  • Lift bulk product deliveries weighing up to 50 pounds
  • Carry large cans and pizza dough
  • Push and pull trays and equipment
  • Climb stairs and ladders
  • Stoop, bend, and crouch to perform tasks
  • Reach and manipulate objects
Advancement Opportunities:

We offer a range of advancement opportunities for our team members, including:

  • From customer service representative to management
  • From delivery driver to franchise owner
Diversity and Inclusion:

We're committed to creating an inclusive and diverse work environment where all team members can reach their full potential.



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