Operations Director

3 weeks ago


Reston, Virginia, United States Coastal Source Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations to join our team at Coastal Source. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring the seamless execution of our business strategies.

Key Responsibilities
  • Develop and implement strategic plans to optimize operational efficiency, streamline processes, and maximize productivity.
  • Manage departmental budgets, resources, and timelines to ensure good financial outcomes and high levels of customer satisfaction.
  • Hire, develop, and mentor an effective and efficient team.
  • Oversee all aspects of infrastructure projects, including planning, scheduling, budgeting, and resource allocation.
  • Establish an efficient and effective vendor management system.
  • Manage the Warehouse Coordinator and Warehouse Team to foster a culture of teamwork, accountability, and continuous improvement within the warehouse environment.
  • Coach and manage the Technical Services Engineer to build process, systems, metrics, and reports that enable the technical support staff to provide outstanding service to our customers.
  • Manage the Production Department to build process, systems, metrics, and reports that enable the production team to fulfill production orders on time, on quality, and on cost.
Requirements
  • Bachelor's degree in business administration, engineering, or operations management or related field.
  • MBA or other advanced degree preferred.
  • 15+ years' experience in production, operations, warehouse, and/or supply chain.
  • Deep experience with 5S and LEAN processes and systems.
  • Solid understanding of supply chain management, logistics, and quality assurance principles.
  • Demonstrated proficiency in project management and process improvement methodologies.
  • Customer is King mindset, an excitement to develop programs to build customer loyalty.
  • Strategic mindset with the ability to translate business objectives into actionable operational plans.
  • Strong leadership skills – ability to drive change, motivate others, anticipate, and adapt.
  • Solid management skills – people development, budgeting, organizing, metrics.
  • Strong problem-solving and decision-making skills – ability to analyze data and make judgments based on complex information with multiple constraints.
  • Strong time management skills – able to set a weekly, monthly, quarterly routine and stick to it.
  • Agility to multi-task without stress. Able to move from task to task, organize, and prioritize to ensure the right things are accomplished on-time and on-quality.
  • Self-driven, strong work ethic, dependable, and able to maintain professionalism under pressure.
  • Exceptional communication (verbal & written) and interpersonal skills with the ability to collaborate effectively across functions and levels, inside and outside of the organization.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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