Cannabis Care Specialist

7 days ago


Spanish Springs, Nevada, United States Green Thumb Industries (GTI) Full time
About the Role

At Green Thumb Industries (GTI), we're seeking a highly skilled and compassionate Cannabis Care Specialist to join our team. As a key member of our retail staff, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our patients and customers.

Responsibilities
  • Customer Service: Engage with and assist patients and customers in a customer-facing, intimate retail environment, providing personalized support and guidance on our products and services.
  • Product Knowledge: Utilize your knowledge of our products and services to recommend safe and effective solutions for each patient's and customer's needs, staying up-to-date on product knowledge and industry developments.
  • Team Collaboration: Work closely with our management team to ensure seamless retail store operations, maintaining a positive and communicative work environment that prioritizes patient and customer satisfaction.
  • Inventory Management: Assist in verifying order deliveries for accuracy, ensuring the sales floor is properly stocked and maintaining a clean and compliant store environment.
  • Regulatory Compliance: Ensure local and state cannabis regulations are properly enforced and upheld, adhering to all applicable laws and regulations.
Requirements
  • Customer Service Experience: At least one year of customer service experience, preferably in a specialty, customer-facing retail environment.
  • Scheduling and Availability: Meet the scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends, to meet business needs.
  • Reliability and Attendance: Demonstrate reliable, responsible, and dependable attendance, with a valid driver's license or state ID.
  • Background Checks: Pass all required background checks, including state-specific cannabis employment requirements.
  • Industry Knowledge: Possess a basic understanding of cannabis laws and regulations, safety regulations, and organizational rules.
Working Conditions

As a Cannabis Care Specialist, you will work in a patient and customer-facing environment, with exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent. You will also be required to work outdoors in varying and sometimes adverse weather conditions.

About Us

At GTI, we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought. Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.



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