Customer Service Representative
4 weeks ago
As a Cashier at Pollo Campero, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. Your primary goal will be to create a welcoming atmosphere and make every customer feel valued and satisfied.
Key Responsibilities:
- Welcome and greet new and repeat guests in a friendly and courteous manner.
- Be knowledgeable about our menu and make recommendations to guests to enhance their dining experience.
- Verify each guest order for accuracy and manage to-go orders efficiently.
- Process POS transactions and follow cash handling procedures to ensure accuracy and security.
- Count register before and after each shift with management to prevent shortages or overages.
- Assist with front-line food preparation procedures, such as packaging and taking orders to tables.
- Ensure customer satisfaction by providing quick, efficient service and quality products.
- Work effectively in a team environment and communicate effectively in a fast-paced restaurant setting.
- Follow all safety rules, policies, and procedures to maintain a safe working environment.
Requirements:
- Must be 18 years of age or older.
- Must be fluent in English and Spanish.
- Preferred: 1+ year of experience in similar roles.
- Ability to lift and push 50 lbs.
- Ability to stand for long periods.
- Flexibility to work nights, weekends, and holidays.
- Must follow the company's Personal Care and Hygiene policies.
- Must be able to produce authorized U.S. work documents.
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