Customer Service Representative
4 weeks ago
Guardian Equipment is a leading manufacturer of industrial safety equipment, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, technical support, and ensuring timely order fulfillment.
Key Responsibilities:
- Field all incoming calls and emails to provide technical support and answer customer questions.
- Generate price quotes and job bids as needed.
- Process incoming customer orders and work closely with the shop floor to meet delivery requirements.
- Resolve any installation or after-sales issues.
Requirements:
- Bachelor's degree in a business or technical field.
- Experience in a technical sales environment.
- Proficient in MS Office.
- Strong verbal and written communication skills.
- Proven track record of success in school and work environments.
What We Offer:
- Competitive salary and benefits package.
- Blue Cross/Blue Shield health insurance plans.
- Health Savings Account.
- BCBS PPO Dental.
- BCBS Vision.
- Life insurance and short and long-term disability benefits.
- Combined profit-sharing and 401(k) plan with company match.
- Two weeks paid vacation.
- Ten paid holidays.
- Five paid sick days per year.
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