Customer Service Representative

4 weeks ago


Chicago, Illinois, United States WaterSaver Faucet Full time
Customer Service Representative

Guardian Equipment is a leading manufacturer of industrial safety equipment, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, technical support, and ensuring timely order fulfillment.

Key Responsibilities:
  • Field all incoming calls and emails to provide technical support and answer customer questions.
  • Generate price quotes and job bids as needed.
  • Process incoming customer orders and work closely with the shop floor to meet delivery requirements.
  • Resolve any installation or after-sales issues.

Requirements:
  • Bachelor's degree in a business or technical field.
  • Experience in a technical sales environment.
  • Proficient in MS Office.
  • Strong verbal and written communication skills.
  • Proven track record of success in school and work environments.

What We Offer:
  • Competitive salary and benefits package.
  • Blue Cross/Blue Shield health insurance plans.
  • Health Savings Account.
  • BCBS PPO Dental.
  • BCBS Vision.
  • Life insurance and short and long-term disability benefits.
  • Combined profit-sharing and 401(k) plan with company match.
  • Two weeks paid vacation.
  • Ten paid holidays.
  • Five paid sick days per year.


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