Customer Service Expert

3 weeks ago


Milwaukee, Wisconsin, United States Beacon Hill Full time

Customer Relationship Representative

Servicing top-tier dealerships requires a unique blend of technical expertise and customer-centric approach. As a Customer Service Expert, you will be responsible for handling daily calls, navigating ERP systems, and providing exceptional support to our clients.

Key Responsibilities:

  • Manage orders from entry to delivery using masterful ERP skills.
  • Coordinate shipments, track progress, and ensure seamless operations.
  • Collaborate with internal teams to resolve client inquiries.
  • Apply creativity to improve processes and enhance customer satisfaction.

Requirements:

  • Proven experience in navigating ERP systems, preferably NetSuite.
  • Exceptional communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Benefits:

  • Competitive salary: $65,000 - $80,000 per year.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

About Us:

Beacon Hill Technologies is a premier national IT staffing group, delivering world-class technology talent across all industries. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.



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