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Food Service Associate

2 months ago

Pembroke Pines, Florida, United States Memorial Healthcare System Full time

Job Title: Food Service Associate

Company: Memorial Healthcare System

We are committed to delivering exceptional patient care and creating a positive experience for our patients and their families. Our team of dedicated professionals is passionate about making a difference in the lives of those we serve.

Key Responsibilities:

  • Collaborate with nursing units to resolve service quality issues and enhance the patient experience.
  • Assist patients in making informed menu selections that meet their dietary needs and restrictions.
  • Respond to phone calls and emails regarding patient and guest meal orders.
  • Maintain accurate records of food preferences, diet orders, and food allergies.

Accountability and Skills:

  • Accountability
  • Accuracy
  • Customer Service
  • Hand Hygiene
  • Kitchen Sanitation
  • Meal Delivery
  • Patient and Family Centered Care
  • Responding to Change
  • Standards of Behavior

Work Environment:

This role requires strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Required Work Experience:

  • One year of customer service experience in a healthcare setting.

Equal Opportunity Employer:

Memorial Healthcare System is an equal opportunity employer and welcomes applications from diverse candidates.