Food and Nutrition Services Director

3 days ago

Pembroke Park, Florida, United States Plaza of Hallandale Beach Assisted Living Full time
Job Summary

We are seeking a highly skilled and experienced Food and Nutrition Services Manager to join our team at Plaza of Hallandale Beach Assisted Living. The successful candidate will be responsible for overseeing the food service operations, ensuring the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities
  • Oversee the budget and purchasing of food and supplies, and food preparation, services, and storage.
  • Maintain a clean and sanitary environment, adhering to all relevant regulations and standards.
  • Ensure safe and timely meal preparation, including the provision of meals and/or supplements in accordance with residents' needs, preferences, and care plan.
  • Monitor regular and therapeutic diets, including texture of foods and liquids to meet the specialized needs of residents.
  • Participate in interdisciplinary team meetings and QAPI activities when food and nutrition services are involved.
  • Recruit, interview, hire, train, coach, evaluate, reward, discipline, and when necessary, terminate employees working in the Food and Nutrition Services department.
  • Develop work schedules to ensure adequate staff to cover each shift.
  • Monitor budgets for cost-effectiveness and manage any revenue generating services.
  • Use forecasts, food waste records, inventory, and equipment records to plan the purchase of food, supplies, and equipment.
  • Follow standards and procedures for preparing food, ensuring compliance with all relevant regulations and standards.
  • Participate in menu planning, including responding to resident preferences, substitution lists, therapeutic diets, and industry trends.
  • Inspect meals and ensure that standards for appearance, palatability, temperature, and serving times are met.
  • Manage the preparation and service of special nourishments and supplemental feedings.
  • Ensure safe receiving, storage, preparation, and service of food, protecting food in all phases of preparation, holding, service, cooking, and transportation.
  • Prepare cleaning schedules and maintain equipment to ensure food safety.
  • Ensure proper sanitation and safety practices of staff.
  • Process new diet orders and diet changes, keeping diet cards updated.
  • Complete the assigned MDS section according to required timeline.
  • Determine resident diet needs and develop appropriate dietary plans in cooperation with registered dietician and in compliance with physician's orders.
  • Review plan of care related to nutritional status, documenting concerns that can be resolved, improved, or addressed to improve the resident's nutritional status and eating function.
  • Review, revise, and implement, in cooperation with the interdisciplinary team, the resident's nutritional assessment and plan of care.
  • Support Registered Dietitian duties as needed.
Requirements
  • Treat all residents with dignity and respect, promoting and protecting all residents' rights.
  • Establish a culture of compliance by adhering to all facility policies and procedures, complying with standards of business conduct, and state/federal regulations and guidelines.
  • Follow appropriate safety and hygiene measures at all times to protect residents and themselves.
  • Maintain confidentiality of protected health information, including verbal, written, and electronic communications.
  • Report noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel, reporting any retaliation or discrimination to HR or compliance officer.
  • Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator, protecting residents from abuse, and cooperating with all investigations.
  • Report any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
  • Participate in all life safety and emergency drills and trainings, fulfilling responsibilities as assigned during implementation or activation of the facility's emergency plan.
  • Report work-related injuries and illnesses immediately to supervisor.
  • Follow established infection control policies and procedures.
  • As a condition of employment, complete all assigned training and skills competency.
Preferred Qualifications
  • Ability to read, write, speak, and understand the English language.
  • Must be a supportive team member, contributing to and being an example of teamwork.
  • Ability to make independent decisions when circumstances warrant such action.
  • Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Must have patience, tact, and willingness to deal with difficult residents, family, and staff.
  • Must not pose a threat to the health and safety of other individuals in the workplace.
  • Must be able to move intermittently throughout the workday.
  • Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
  • Ability to work beyond normal working hours and on weekends and holidays when necessary.
  • Ability to assist in evacuation of residents during emergency situations.
  • Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other common physical movements as needed for the position.
  • May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.
  • Subject to exposure to infectious waste, diseases, and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
  • May be subject to hostile or emotional residents, family members, visitors, or personnel.
  • Effective verbal and written communication skills and ability to exercise judgment.
  • Basic computer skills.
  • Mathematical and numerical skills.
  • Organizational skills.
  • Positive interpersonal relationship skills, including with persons of all ages and cultures.
  • Current awareness of relevant regulations and standards of care.
  • Works in well-lit, ventilated area. Atmosphere is warm for cooking.
  • May be exposed to heat/cold temperatures in the kitchen/storage areas.
  • Subject to frequent interruptions.
  • Communicates with medical and nursing staff, and other departments.
  • Subject to call-back during emergency conditions.

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