Retail Team Lead

2 weeks ago


Sealy, Texas, United States Goodwill Industries of Houston Full time
Job Title: Retail Team Lead

Job Summary: We are seeking a highly motivated and organized Retail Team Lead to join our team at Goodwill Houston. As a Retail Team Lead, you will be responsible for managing store operations, supervising team members, and ensuring excellent customer service.

Key Responsibilities:

  • Assume management responsibilities in the absence of the Manager or Assistant Manager, including opening/closing and all day-to-day store operations.
  • Manage and influence team members by communicating clear company goals daily, weekly, and monthly.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe.
  • Supervise and assist with the training and development of team members.
  • Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston policies and procedures.
  • Help ensure the timeliness of proper rotation of apparel and hard goods according to Goodwill Houston policies and procedures.
  • Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.).

Requirements:

  • High school diploma or equivalent preferred.
  • 1 to 2 years of retail sales experience is preferred.
  • Management/Supervisor one or more years' experience is preferred.
  • Basic computer skills.
  • Good time management and organizational skills.
  • Ability to communicate and interact well with a variety of personality types.
  • Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
  • Must have reliable transportation.

Physical Requirements/Work Environment:

The ability to continuously stand/walk for duration of shift, frequently push/pull, occasionally bend/stoop/crawl/kneel/reach above shoulders, and climb a ladder. Able to lift up to 40 lbs. (fixture parts, cartons of product).



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