Retail Customer Service Associate

2 days ago


Akron, Ohio, United States Sam's Club Full time
Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:
Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
Maintain a clean and organized store environment, including the front-end area, to ensure a positive shopping experience for members.
Process transactions accurately and efficiently, using our mobile retail applications and front-end equipment.
Collaborate with colleagues to achieve sales goals and meet customer needs.

Requirements:
1+ year of retail experience, preferably in a customer-facing role.
Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members.
Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer:
Competitive hourly wage, with opportunities for performance-based bonuses and career advancement.
Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
Paid time off, including PTO, parental leave, and bereavement leave.
Opportunities for professional growth and development, including training and education programs.

How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sam's Club.

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