Customer Service Representative
1 day ago
**Job Title:** Customer Service Representative - Alton Branch
**Job Summary:
- We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Alton Branch of Southern Bank. As a key member of our branch, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting bank products and services.
**Responsibilities:
Key Responsibilities- Provide exceptional customer service through proactive engagement, effective communication, and timely issue resolution.
- Handle customer transactions, including deposits, withdrawals, and transfers.
- Cross-sell and upsell bank products and services to meet customer needs and achieve sales goals.
**Requirements:
Qualifications- High school diploma or equivalent required.
- Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees, and supervisors.
- Demonstrated positive and helpful attitude toward both internal and external customers.
**Estimated Salary:** $35,000 - $55,000 per year, depending on experience.
**Benefits:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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