Customer Service Representative

1 day ago


Alton, United States Southern Bank Full time

**Job Title:** Customer Service Representative - Alton Branch

**Job Summary:

  • We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Alton Branch of Southern Bank. As a key member of our branch, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting bank products and services.

**Responsibilities:

Key Responsibilities
  • Provide exceptional customer service through proactive engagement, effective communication, and timely issue resolution.
  • Handle customer transactions, including deposits, withdrawals, and transfers.
  • Cross-sell and upsell bank products and services to meet customer needs and achieve sales goals.

**Requirements:

Qualifications
  • High school diploma or equivalent required.
  • Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees, and supervisors.
  • Demonstrated positive and helpful attitude toward both internal and external customers.

**Estimated Salary:** $35,000 - $55,000 per year, depending on experience.

**Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.


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