Customer Service Representative

4 days ago


Alton, Texas, United States Ceramic Technics Ltd Full time

Ceramic Technics Ltd, a leading manufacturer based in Roswell, GA, is looking to expand its customer-facing team.

Job Overview

We offer an attractive salary of $45,000 per year, commensurate with experience, as well as opportunities for growth and professional development.

Our ideal candidate will be responsible for ensuring exceptional customer experiences through timely responses, clear communication, and proactive problem-solving.

Key Responsibilities
  • Deliver personalized support to customers via phone, email, or in-person
  • Collaborate with internal teams to resolve customer complaints and issues efficiently
  • Assist customers with preparing their orders, addressing any questions or concerns they may have
  • Maintain a clean and organized workspace to ensure a positive customer experience
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
  • Proven problem-solving abilities, with a focus on finding creative solutions that meet customer needs
  • Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities simultaneously

Please submit your application, highlighting your relevant experience and qualifications.



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