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Customer Service Representative

2 months ago

American Canyon, California, United States Chevron Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional guest service, maintaining a clean and safe store environment, and ensuring accurate sales transactions.

Key Responsibilities
  • Provide exceptional guest service, greeting and thanking all customers while making eye contact.
  • Conduct all point-of-sale activities accurately and safely, adhering to CSI guidelines and procedures.
  • Maintain a clean and safe store environment, including the indoor and outdoor facilities, restrooms, islands, pumps, and car wash.
  • Prepare food and hot beverage products, effectively managing ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss.
  • Actively promote store specials and other marketing programs.
  • Perform other duties as assigned by management.
Requirements
  • Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail and ability to handle challenging situations professionally.
  • Ability to work both independently and in team settings.
  • Must possess required up-to-date food handling certificates, as required by law.
  • Cooking/Restaurant experience preferred.
Benefits
  • Full-time & Part-time shifts available.
  • Direct Deposit with competitive weekly pay.
  • Health & Wellness packages available for purchase.
  • Education reimbursement program.
  • Shift Differential Pay for select shifts and job titles.
  • Management Bonus Program.
  • Loyalty Service time Program.
  • Commuter benefit Program.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.