Patient Care Coordinator Associate

4 weeks ago


Bethel, Connecticut, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator Associate to join our team at UnitedHealth Group. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities:
  • Schedule and triage appointment requests for urgency according to approved protocols
  • Use electronic health records to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the electronic health record
  • Close payment batch(es) at the end of each shift
  • Maintain knowledge of current OSHA and company policies
  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of receptionist experience
  • Preferred qualifications include experience working with electronic health records, knowledge of medical terminology, and office administrative experience in a medical environment
What We Offer:

UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. We are an equal opportunity employer and welcome diversity in our workplace.



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