Receptionist for Patient Services

2 weeks ago


Crown Point, Indiana, United States Robert W Moses OD Professional Corporation Full time
Job Overview

The primary role of the Front Desk Receptionist is to warmly welcome and assist all patients as they arrive at the clinic. This position encompasses a variety of tasks including, but not limited to, processing payments, verifying insurance details, managing patient check-ins, scanning necessary documents, professionally handling phone inquiries, directing calls appropriately, and scheduling appointments.

We are looking for a personable and professional individual to fill the role of Front Desk Receptionist. The successful candidate will possess outstanding communication abilities, a positive demeanor, and a robust work ethic. As the initial point of contact for our organization, the Front Desk Receptionist will play a crucial role in delivering exceptional customer service to all visitors and clients.

Key Responsibilities:
  • Greet and welcome visitors in a courteous and professional manner.
  • Answer and route phone calls to the relevant department or individual.
  • Handle and distribute incoming and outgoing mail and packages.
  • Ensure the reception area is clean and organized.
  • Coordinate appointments and meetings for staff members.
  • Assist with various administrative tasks as required.
Qualifications:
  • High school diploma or equivalent.
  • Minimum of 1 year experience in a customer service or receptionist capacity.
  • Exceptional communication and interpersonal skills.
  • Proficient in Microsoft Office and basic computer applications.
  • Able to multitask and prioritize effectively.
  • Strong attention to detail and organizational capabilities.

We are committed to providing equal employment opportunities and encourage applicants from diverse backgrounds to consider this position.



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