Business Growth Specialist
5 days ago
We are committed to making a positive impact in our community by providing exceptional service to our customers and supporting local initiatives that promote economic growth and stability. As a Customer Relationship Manager, you will play a critical role in building and maintaining strong relationships with existing customers, identifying opportunities for sales growth, and promoting our products and services to new customers.
Job Description:
As an Account Manager, you will be responsible for developing and maintaining strong relationships with existing customers, conducting policy reviews and providing personalized recommendations, overseeing the resolution of complex customer issues, and engaging in proactive marketing efforts. You will also have the opportunity to work closely with other team members to drive business growth and improve customer satisfaction.
Key Responsibilities:
- Develop and implement strategies to drive business growth and improve customer satisfaction.
- Build and maintain strong relationships with existing customers through regular communication and follow-up.
- Provide exceptional service to customers, responding promptly to their needs and concerns.
- Work collaboratively with other team members to achieve business objectives and improve customer satisfaction.
Requirements:
- Proven experience in sales or account management, preferably in the insurance industry.
- Demonstrated leadership and interpersonal skills.
- A proven track record of meeting sales targets.
- A willingness to engage in sales conversations and build rapport with customers.
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