IT Support Specialist

3 days ago


Exton, Pennsylvania, United States Inspiroz Full time

Job Title: IT Support Specialist

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Company Overview:

Inspiroz is a leading provider of managed IT services and consulting, delivering expert solutions to corporate clients for over 30 years.

We have worked with renowned organizations such as Mansueto Ventures, PWXYZ, and USSC Group, among others.

Job Summary:

As an IT Support Specialist at Inspiroz, you will be responsible for providing on-site technical support, maintaining client technological infrastructure, and delivering exceptional service that improves customer satisfaction and retention.

Key Responsibilities:

  • Provide excellent customer support and technical services
  • Troubleshoot errors or technical problems and determine proper solutions
  • Manage on-site installation, repair, maintenance, and test tasks for network equipment, workstations, and peripheral devices
  • Provide training to customers about product usage and maintenance
  • Monitor and acknowledge newly assigned tickets throughout the day

Required Skills and Qualifications:

  • Minimum 3+ Years of computer hardware repair experience
  • At least 3 years of outstanding customer service experience
  • Strong working knowledge of Windows 7 & 10 Devices, Apple Laptops and Desktop, Active Directory, File & Printer Servers, Office 365/Google Suite, Networking & Network Switches, Hardware Installations/Troubleshooting

Benefits:

  • A competitive compensation package with variable pay potential and benefits
  • An opportunity for career growth within the organization

Salary:$60,000 - $80,000 per year, depending on experience



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