Operations Director

1 month ago


Chicago, Illinois, United States Traffic Tech Full time
Job Title: Operations Manager

At Traffic Tech, we are seeking an experienced Operations Manager to oversee the daily operations of our team. The successful candidate will be responsible for ensuring the team is working efficiently and effectively, and will be the primary point of contact for resolving issues brought forward from sales teams.

Key Responsibilities:

  • Monitor team performance and identify areas for improvement
  • Develop and implement strategies to improve team efficiency and productivity
  • Collaborate with sales teams to resolve issues and improve customer satisfaction
  • Onboard new employees and clients, and create standard operating procedures (SOPs)

Requirements:

  • Proven experience in operations management or a related field
  • Strong leadership and communication skills
  • Ability to analyze problems and develop effective solutions
  • Experience with SOP development and implementation

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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