Sales Associate with Keys

23 hours ago


Royal Oak, Michigan, United States Great Lakes Ace Hardware, Inc. Full time

Job Summary

The Sales Associate with Keys position at Great Lakes Ace Hardware, Inc. is responsible for maintaining outstanding customer service, generating sales, and merchandising product. The Temporary Key Carrier will oversee store operations in the absence of management staff, covering for vacation or illness.

Key Responsibilities

  • Greet customers and assist with answering questions about merchandise and locating products.
  • Use the S.A.L.E.S. process to help customers find items on their lists.
  • Complete company and departmental paperwork accurately, including price change bulletins and inventory adjustments.
  • Receive, open, and unpack merchandise, checking paperwork against items received.
  • Display and maintain merchandise on end caps, shelves, and counters, following company plan-o-gram guidelines.
  • Maintain on-hand integrity through inventory adjustment reports, including cycle count and negative on-hand.
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness.
  • Stay familiar with new products and ad merchandise.
  • Practice loss prevention techniques to minimize shoplifting losses.
  • Work with colleagues and customers effectively and professionally.

Additional Responsibilities

  • Assist with color matching and mixing paint.
  • Make recommendations to customers in the service areas, including chain, rope, key, and glass cutting, screen repair, and knife sharpening.
  • Operate the cash register by scanning merchandise, engaging customers through suggestive selling, and thanking them for shopping.

Compensation Details

$13.00 per hour


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