Front Desk Coordinator

7 days ago


Tacoma, Washington, United States Aimbridge Hospitality Full time
About the Role

The Front Desk Agent plays a critical role in delivering an exceptional guest experience at Marriott Tacoma Downtown. This position requires a strong focus on customer service, attention to detail, and ability to work effectively in a fast-paced environment.

Responsibilities Include:

  • Registering guests and processing transactions with accuracy and efficiency.
  • Providing information and assistance to guests on hotel amenities, services, and local attractions.
  • Maintaining accurate records and reports, including room inventory and guest history.
  • Working collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • High school diploma or equivalent required; college coursework in a related field helpful.
  • Previous experience in a hotel or hospitality industry preferred.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Ability to work effectively in a fast-paced environment, with attention to detail and accuracy.


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