Member Service Representative/Personal Banker
2 weeks ago
**Unlock Your Potential with Jovia Financial**
We are a dynamic and growing not-for-profit organization that values innovation, diversity, teamwork, excellence, and integrity. As a Member Service Representative/Personal Banker, you will play a vital role in helping our members achieve their financial goals and dreams.
**What You Will Do:**
* Provide exceptional member service and support to our valued customers
* Promote a successful service/sales culture by identifying member needs and cross-selling appropriate products
* Efficiently and accurately process transactions, including loan payments and transfers of funds
* Research and resolve member concerns in a timely and professional manner
* Utilize our software system to perform member transactions and engage with members to obtain information and explain available services
**What We Need from You:**
* A bachelor's degree or minimum of 18 months of relevant experience in the financial industry or customer service
* Previous banking or financial services experience
* A desire to provide outstanding member service and a professional appearance
* Strong computer skills and excellent communication skills
* Thorough knowledge of negotiable instruments and a dependable work ethic
**Why Choose Jovia Financial?**
* Competitive compensation with paid training
* Open communication and a positive work environment
* Managers who value input from employees and a culture of fun, fulfillment, and development
* Great benefits, including medical, dental, 401(k), and tuition reimbursement
* Opportunities for growth and advancement in a dynamic and growing organization
**Join Our Team and Make a Difference**
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