Member Service Representative/Personal Banker

2 weeks ago


Oceanside, California, United States Jovia Financial Full time

**Unlock Your Potential with Jovia Financial**

We are a dynamic and growing not-for-profit organization that values innovation, diversity, teamwork, excellence, and integrity. As a Member Service Representative/Personal Banker, you will play a vital role in helping our members achieve their financial goals and dreams.

**What You Will Do:**

* Provide exceptional member service and support to our valued customers

* Promote a successful service/sales culture by identifying member needs and cross-selling appropriate products

* Efficiently and accurately process transactions, including loan payments and transfers of funds

* Research and resolve member concerns in a timely and professional manner

* Utilize our software system to perform member transactions and engage with members to obtain information and explain available services

**What We Need from You:**

* A bachelor's degree or minimum of 18 months of relevant experience in the financial industry or customer service

* Previous banking or financial services experience

* A desire to provide outstanding member service and a professional appearance

* Strong computer skills and excellent communication skills

* Thorough knowledge of negotiable instruments and a dependable work ethic

**Why Choose Jovia Financial?**

* Competitive compensation with paid training

* Open communication and a positive work environment

* Managers who value input from employees and a culture of fun, fulfillment, and development

* Great benefits, including medical, dental, 401(k), and tuition reimbursement

* Opportunities for growth and advancement in a dynamic and growing organization

**Join Our Team and Make a Difference**



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