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Bartender, Concessions Specialist

2 months ago

Nashville, Tennessee, United States Dick's Sporting Goods Park Full time
Job Summary

We are seeking a highly skilled Bartender, Concessions Specialist to join our team at Dick's Sporting Goods Park. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Mix and serve a variety of beverages to guests and servers in a friendly and efficient manner.
  • Utilize high-quality spirits, liqueurs, fruits, fresh herbs, and spices to create sensational drinks for guests.
  • Greet guests, take beverage orders from restaurant servers or directly from guests, and maintain a clean and organized workspace.
  • Provide information on wine characteristics, evaluate guests' needs, make appropriate suggestions, and serve wine using proper wine service techniques.
  • Work with the culinary team to create mixers and garnishes for beverages and ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
  • Check identification of guests to verify age requirements for the purchase of alcohol and handle an assigned bank and follow all cash handling procedures.
  • Collect payment for drinks served and balance all receipts, ensuring accuracy and attention to detail.
  • Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests, prepare inventory or purchase requisitions as needed to replenish supplies.
  • Serve food items to guests seated at the bar and demonstrate a thorough knowledge of food and beverage products, menus, and promotions.
  • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed, and keep work area clean and organized.
  • Organize Catering Storage Areas and attend mandatory meetings, performing general cleaning tasks to adhere to health and safety standards.
  • Complete other duties as assigned by supervisor.
Requirements
  • Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays.
  • Experience as a bartender for at least two years.
  • Extensive knowledge of drink recipes and ability to create and execute one-of-a-kind drinks.
  • Must be able to create and serve drinks in a timely manner and maintain personal hygiene and a well-groomed appearance standard.
  • Ability to work independently or in a team during set-up and execution of service.
  • Willingness and drive to exceed guest expectations and ability to effectively listen and take direction from supervisor.
  • Must have excellent knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Must be personable, friendly, and welcoming, with the ability to read, speak, and write English language in order to communicate with guests.
  • Ability to remember, recite, and promote the variety of menu items and transport up to 50 lbs on a continuous basis.
  • Must have a working email to communicate with managers.
Preferred Qualifications
  • Customer Service skills, with a focus on providing exceptional guest experiences.
  • Ability to work in a fast-paced environment and maintain a high level of productivity.
  • Knowledge of wine and spirits, with the ability to make recommendations and pairings.
  • Experience working in a hospitality or food and beverage environment, with a focus on customer service and satisfaction.