Service Operations Manager

2 weeks ago


Kaukauna, Wisconsin, United States North Central Utility Full time
Job Summary

We are seeking a highly skilled and experienced Service Operations Manager to lead our service department at North Central Utility. As a key member of our team, you will be responsible for overseeing the daily operations of our service department, ensuring that our customers receive exceptional service and that our team members are equipped to provide top-notch repairs and maintenance.

The ideal candidate will have a strong background in heavy-duty truck and trailer repair, with a minimum of 10 years of experience in the industry. A proven track record of leadership and management experience is also essential, with a focus on team development and customer satisfaction.

Responsibilities will include:

  • Leading a team of service managers and technicians to ensure efficient and effective repair and maintenance operations
  • Developing and implementing procedures to ensure compliance with industry standards and regulations
  • Managing budgets and resources to ensure optimal performance and efficiency
  • Collaborating with other departments to ensure seamless communication and coordination
  • Providing training and coaching to team members to enhance their skills and knowledge

Benefits include a competitive salary, bonus potential, regular schedules, medical, dental, and vision benefits, 401(k) and profit sharing, and training and professional development opportunities.

Apply now to join our team and take the next step in your career as a Service Operations Manager at North Central Utility.



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