Corporate Travel Consultant

1 week ago

Washington DC USA, United States American Express Global Business Travel Full time
Job Title: Corporate Travel Consultant

We are seeking a highly skilled Corporate Travel Consultant to join our team at American Express Global Business Travel. As a Corporate Travel Consultant, you will be responsible for delivering exceptional travel service experience for our corporate business customers.

Key Responsibilities:
  • Act as a trusted advisor and consultant to a single or multiple corporate accounts, providing creative and timely travel solutions.
  • Support other Ovation work, including other Ovation customers, as advised by Ovation leadership.
  • Arrange domestic and international travel requirements, including air, rail, car, and hotel accommodation, using Native Sabre GDS.
  • Provide consultative advice, solutions, and recommendations to customers, ensuring adherence to their travel policy and requirements.
  • Deliver expectations on individual/shared team goals and support all business Key Performance Indicators.
Requirements:
  • Detailed understanding of fares and ticketing rules for car, air, hotel travel.
  • Knowledge and experience of air, rail, hotel, car booking, calculating and processing exchanges.
  • High proficiency in Native Sabre GDS, with a minimum of 5+ years of experience.
  • Experience working in a high-touch service environment where performance is measured.
  • Background in Business (Corporate) Travel providing White Gloved Service.
  • Passion for Excellence in Client Service.
  • Excellent Professional Communication – both written and verbal.
What We Offer:
  • A competitive hourly wage range of $20.00 to $35.00 per hour.
  • An annual Performance-Based Incentive, which rewards participants based on company performance.
  • A comprehensive benefits package, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
  • Flexible benefits tailored to each country, starting the day you join.
  • Travel perks, including deals on flights, hotels, cruises, and car rentals.
  • Global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Why Join Us:

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

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