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Business Operations Analyst
2 months ago
We are seeking a highly skilled Business Operations Analyst to join our team at Dev Technology Group. As a key member of our team, you will play a critical role in supporting the operational needs of our software development team.
Key Responsibilities- Requirements Gathering and Documentation: Assist in gathering and documenting business requirements to ensure accurate and complete understanding of project needs.
- Project Support: Support the team in the creation of project plans, wireframes, and test documentation to ensure successful project delivery.
- Technical Documentation: Create technical documentation to facilitate knowledge sharing and ensure consistency in project deliverables.
- Tier I Customer Support: Provide exceptional customer support to internal and external stakeholders, ensuring timely and effective resolution of issues.
- Education and Experience: Bachelor's degree in a related field, with a minimum of 2 years of related experience.
- Skills and Abilities: Demonstrates attention to detail, high degree of maturity and professionalism, logical thinking; excellent organizational, analytical and interpersonal skills.
- Communication and Collaboration: Excellent oral and written communication skills, with ability to collaborate with team members to ensure client needs and expectations are met or exceeded.
- Problem-Solving and Analytical Skills: Strong analytical and problem-solving skills, with ability to multi-task in a fast-paced environment.
- Security Clearance: Ability to obtain the required government security clearance, which requires U.S. Citizenship.
Dev Technology Group is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client's missions forward through innovation.
We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.
As a Washington Post Top Workplace award winner for the past ELEVEN years in a row, the Top Workplaces USA for the past three years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past four years, Dev Technology employees enjoy:
- Generous and Flexible Time-Off Policy
- Flexible Work Schedules and Telework Options
- Career Development Opportunities
- Industry-Leading Benefits
- 401K Matching with Immediate Vesting
- Regular Team and Company Social Events
- Focus on Community Engagement