Diagnostic Systems Engineer

7 days ago


Cincinnati, Ohio, United States Strategic Systems Full time
Duties and Responsibilities

The Diagnostic Systems Engineer will provide high availability and responsiveness to client and project team needs. You will research, analyze, document, and manage high-quality resolutions to complex technical, operational, and implementation issues related to Nuance products and their supporting technologies and infrastructures in a fast-paced critical patient care environment.

You will conduct detailed log file analysis, environmental and alerts monitoring, and system or application workflow configuration analysis and changes. You will draw conclusions to support your decisions and resolution actions. You will provide advanced technical support and services via telephone, email, chat to external and internal customers.



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